Al Fahhad Travels

Middle East

Al Fahhad Travels

Al Fahhad Travels adopts ERPNext for streamlined operations

About

Al Fahhad Travels

Al-Fahad Travel & Tourism has served Saudi travelers since 1978, making it one of the Kingdom's longest-standing names in the sector and an early IATA-accredited agency. Operating under Tawoq Holding Company, Al-Fahad offers ticketing, hotel bookings, group and family tour packages, and travel services for both individual and corporate clients.

Apps implemented

ERPNext

Industry

Professional services

modules implemented

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Fragmented branch books: Each branch kept its own sales and purchase records, with no real-time company-wide view
Disconnected invoicing: Ticket, hotel and package invoices recorded outside accounts, requiring manual re-keying before month-end
Informal approvals: Supplier bills moved without structured sign-off, limiting visibility before payment
Manual asset tracking: Vehicles, equipment and fit-outs logged in registers, slowing depreciation and audit prep
Inconsistent inventory: Documents, vouchers and merchandise tracked differently per branch, causing count mismatches
Slow consolidation: Company-wide financials built by manually combining every branch's data before reviews

Benefits

Multi-branch ERPNext: Data Value Solutions rolled out five core modules across all four branches, so tickets, supplier bills, assets and stock live in one system
One chart of accounts: Centralised Accounting unifies every branch's ledger from Riyadh to Unaizah
Sales at source: Tickets, packages and service invoices recorded at transaction, auto-posted to the right customer and branch
Structured purchasing: Airline, hotel and tour operator bills go through a set approval sequence before payment
Automated fixed assets: System-based asset register with automatic depreciation, replacing manual calculations
Real-time inventory: Documents, vouchers and merchandise tracked per branch and warehouse, keeping records aligned
On-demand reporting: Consolidated financial view by branch or company-wide, anytime

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

Month-end close: ~10 days → 3 days across all branches
~80% fewer reconciliation errors: Sales linked to accounting at point of sale
100% consolidated: All branch transactions in one ledger, real-time
~60% faster asset audit prep: Automated depreciation replaced manual registers
~70% fewer inventory discrepancies: Within the first months of go-live
Purchase approvals: ~7 days → 2 days with a structured workflow

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Implemented by

Data Value

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story